Service and repairs
We take pride in our products and in our aftersales service. If you have any queries or issues about any Analox Military Systems gas monitor, or need a product servicing/repairing, we can provide a wide range of support and assistance.
Alternatively, you can call 01642 711400 in working hours (9am to 5pm Monday - Thursday, 9am to 3pm Friday).
If you have an emergency out of working hours please call our 24/7 technical support line on 0800 211 8160 (please be aware this number is not available during UK public holidays)
Returning an item for service or repair
If you need to return an item for service or repair, please contact firstname.lastname@example.org with the unit details.
We will send you a returns form. Please fill this in with as much detail as possible. We can help you fill it in if you need assistance.
Once the form has been returned to us, we will provide you with a returns reference number (RR) and a value for customs purposes if the unit is being shipped from outside the EU.
We will let you know when the unit has been received.
Please do not send your unit back to us without notifying us and filling in a form.